Group Discovery Tours

Ancestry Discovery Tours are live, interactive virtual walking tours designed to help you explore your family heritage and genealogical roots. In collaboration with Ancestry, expert local guides lead 60-minute real-time tours of ancestral homelands via Zoom, bringing your family history to life through authentic cultural immersion and historical storytelling.

After booking, you'll receive an email confirmation. Our Customer Service Team will either confirm your tour for your desired date and time, or work with you to find a mutually agreeable alternative.

You'll receive a confirmation email with a Zoom video conference link. Simply click the link at your scheduled tour time to join your live virtual heritage tour. No special equipment needed beyond an internet connection and device.

Tour times are displayed in your local time zone when booking. Tours are conducted live from destinations worldwide, so our team ensures scheduling works across time zones for your convenience.

Browse tours by destination or region on the Ancestry Discovery Tours page. If you're researching specific ancestral locations from your Ancestry family tree, contact us at hello@discover.live or call +1 (646) 694-8178 to help match you with the perfect heritage tour.

Your confirmation email includes calendar integration options. Click the provided link to automatically add your heritage tour to Google Calendar, Outlook, Apple Calendar, or other calendar applications with all tour details included.

Yes! If you want to explore a specific ancestral village, region, or family heritage site not currently listed, contact our team at hello@discover.live. We'll work to arrange a private custom heritage tour to your family's roots.

Ancestry tours can be either private or shared experiences. Shared tours allow you to connect with others exploring similar heritage, while private tours offer intimate family experiences. Check tour descriptions when booking or contact us for private heritage tour options.

The Ancestry Discovery Tours page features tours specifically curated for heritage and genealogy exploration. Our full catalog of 200+ destinations is available on the main Discover Live website at www.discover.live.

We offer refunds based on cancellation timing. Contact our Customer Service Team at hello@discover.live or +1 (646) 694-8178 for specific refund conditions and to process cancellations. We work with you to reschedule tours when possible.

Yes! Tipping is appreciated and can be done through the payment link provided in your post-tour email, or by contacting our team at hello@discover.live. Tips directly support the local experts who bring your ancestral heritage to life.

Yes! We offer Audio Described Tours (ADT) in some locales, with specially trained guides who verbally describe visual elements, landmarks, and scenery in real-time, ensuring blind and visually impaired guests experience the full richness of their ancestral heritage tour.

Yes! We provide American Sign Language (ASL) interpretation services for Ancestry Discovery Tours at an additional cost. Contact us when booking to arrange ASL interpretation for your heritage exploration experience.

Yes! Real-time closed captioning is available for all live heritage tours, supporting deaf and hard of hearing participants. Captions are available in 30+ languages, making tours accessible to international heritage seekers exploring their family roots.

Closed captions can be activated through your Zoom video platform settings. Click the "CC" or "Closed Caption" button in your video controls. Captions are available in 30+ languages to accommodate diverse heritage backgrounds.

Sign up for our email newsletter at ancestry.discover.live or contact hello@discover.live to be notified when we add new ancestral locations. We prioritize heritage destinations based on customer requests and popular genealogy regions.

Absolutely! Many people have multi-ethnic heritage. Book multiple Ancestry Discovery Tours to explore different ancestral homelands, or contact us about creating a custom heritage tour package that visits all your family's countries of origin.

Our heritage tours provide cultural context and historical insights that enrich your Ancestry family tree research. Local guides share regional history, cultural traditions, family naming patterns, and historical events that shaped your ancestors' lives, adding depth beyond genealogical records.